SAP Project Associate 

United Arab Emirates, Dubai, Dubai 

964562079

What you’ll do

Project Management:

• Project Management & coordination to ensure smooth handover to RUN Team

• Spearhead end to end transition from build to run phase for multiple global customers.

• Front-end the team for all activities right from initializing the set-up till start of operations.

Global Stakeholder Management

• Coordinate with internal stakeholders of SAP viz. Infrastructure teams & Customer Teams
• Collaborate with global customers to deliver the services to their satisfaction.
• Highlight the risks promptly and work on the mitigation plans along with the impacted stakeholders.

Customer Champion:

• Understand customer business, service management, service escalation management processes and associated challenges & suggest continuous improvement (CI) solutions and innovation.
• Focus on Customer Satisfaction with delivery improvements & identify optimization potential from a perspective of building proficiency on customer accounts.
• Leading customer workshops for positioning SAP Services.

What you bring

• Work Experience:

• 3+ Years of industry experience, IT Experience preferred
• Experience in positioning the Services Package to a global business
• Experience related to Project Operations/ Management is a plus
• Worked for Global Customers across different industries in a Customer Facing Role
• Well versed in terms of service management, service processes & leading end to end transition

• Academic Qualification & Skill Competencies

• BE/B.Tech /B.Sc. (Comp)/M.Sc. (Comp) degree from a well reputed institute
• Master’s Degree from reputed Institute is must
• Proficient understanding of SAP technologies and applications

• Ability to thrive in a complex and fast-paced environment
• Multi-tasking ability, passionate individual, ability to stretch long hours. Clear thinker, initiative driven individual
• Excellent communication skills and high degree of adaptability, flexibility and willingness to learn and explore new things
• Expertise in Microsoft Excel, PowerPoint.

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