What You'll Do
- Project Governance: Implement and drive PMO program management standards, including project governance policies and procedures, to ensure consistent practices across technical and strategic programs.
- Build: Program plans with well-managed dependencies and internal partner alignment in shared tools (JIRA, Confluence, etc) and lead all aspects of resource distribution for staffing, budgeting, and scheduling to boost efficiency.
- Risk Management: Identify, assess, and mitigate project risks, ensuring active management of risks throughout and issue resolution.
- Partner Collaboration: Establish effective communication channels with partners, ensuring clarity and alignment throughout the project lifecycle.
- Continuous Improvement: Drive continuous improvement initiatives within the PMO, finding opportunities to improve the processes and tools used in project management. Adhere to metrics and governance for process and drive process improvements.
- Performance Metrics: Develop and maintain key performance indicators to measure and report on program and portfolio performance, making data-driven decisions.
- Alignment: Collaborate with engineering and program leaders to align project priorities and develop positive relationships with multi-functional teams to achieve business goals.
- Executive: Prepare program status reports and executive briefings for various partner groups
- Lead: Lead and Manage Project Managers and Scrum Leaders and advocate Agile principles to promote organizational agility and cultural change.
Minimum Qualifications:
- 9+ years of experience as a Technical Project or Program Manager or similar related job profile (Release Train Engineer)
- 5+ years' experience working with project planning tools (Jira, Confluence or SharePoint)
- 5+ years' experience leading infrastructure or related projects
- PMP Certification is required
Preferred Qualifications
- 3+ years facilitating meetings and speaking in front of groups
- Experience with cloud and on-prem network infrastructure
- Excellent analytical skills; you digest sophisticated information, can distill it, and make recommendations and proposals.
- Ability to adapt to shifting priorities and timelines
- Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations
- Self-starting, self-motivated, self-directed, and self-sufficient
- Openness to new insights and willingness to innovate
- Comfort managing budgets
- Experience within or partnering with Support organizations
- Strong understanding of software development processes and Agile methodologies
- Agile certifications preferred (CSM, RTE, etc)
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).