Dell Lab Support Engineer 

United States, North Carolina, Durham 

953185703

What you’ll achieve

As a Lyou will be working with a talented team of engineers to create new projects and manage existing projects, plus day-to-day lab operations that can support the ever-growing demand of a very fast-moving organization. Successful candidates will be obsessed with operational excellence, communicate clearly, and have a consistent track record of improving efficiencies by way of innovation and forward planning. Our organization’s customers require creative engineering balanced with high quality and focus.

You Will:

The Infrastructure Engineering & Operations (IEO) Lab Operation team is looking for a hands-on, passionate, results-oriented individual to help implement and support IEO’s ever-growing datacenter footprint in Durham, NC.

• Days will consist of a combination of helping understand and prioritize issues and product vulnerabilities
• Contributing to the overall growth and robustness of the organization
• Interact with managers, product management, global support, and core engineering to bring our product to a broader and increasingly demanding market

Essential Requirements:

• Knowledge of UNIX / Linux and Windows Server, plus basic VMware Knowledge
• Knowledge of hardware troubleshooting and repair with storage equipment and other rack-mount server platforms
• Understanding of networking and TCP/IP
• Strong written and verbal communication skills with attention to detail
• Ability to repetitively lift 70 lbs. for the installation of products

Desirable Requirements:

• Technical understanding of Cisco, Brocade, Dell, and/or Arista platforms
• Ability to communicate with users, other technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools as needed to support the organization

Dell is committed to fair and equitable compensation practices. The salary range for this position is $83,045.00 – $107,470.00.

Application closing date: