Key Responsibilities:
- Act as a role model: setting standards for Strategic Services, demonstrating senior technical expertise, and thought leadership, supporting practice transformation activity, and coaching/developing data analysts.
- Conduct project leadership activities such as project planning, timeline management, and coordination of cross-functional teams to ensure successful project delivery.
- Assess an organization’s key business objectives / challenges through stakeholder interviews, discovery, requirements gathering, benchmark exercise and other consultative approaches, to formulate vision, strategy, and implementation roadmap for clients.
- Collaborate with cross-functional teams to contribute to the development of actionable and innovative marketing strategies leveraging Optimove services and capabilities that address client challenges and drive business growth.
- Lead a team of data analysts to identify and solve complex business problems, analyze data for insights, synthesize recommendations, and formulate compelling business cases. Manage the end-to-end delivery process from problem solving, strategy prioritization, implementation, to impact measurement.
- Managing and building relationships with clients in the US and EMEA. Act as the key day-to-day point-of-contact for clients, representing Optimove and Strategic Services in client meetings and workshops, as well as present findings and recommendations effectively to various stakeholders.
- Conduct thorough research and analysis of industry trends, competitive landscapes, and internal company data to identify key insights and opportunities for clients.
- Prepare well-structured, concise, and compelling presentations, reports, and documents to communicate findings, insights, and recommendations to clients and internal teams.
- Stay updated on industry trends, emerging technologies, and best practices in strategy consulting to bring fresh perspectives and innovative ideas to client engagements.
Requirements:
- Bachelor's degree in Business, Economics, Marketing, Communications, or related field; Master's degree is a plus.
- 3-5 years of marketing or CRM experience in software professional services, strategy consulting, management consulting, CRM management or related roles. Relevant industry experience in gaming, finance, retail or e-commerce a plus.
- Proficient with MS Office tools (Excel, PowerPoint) & project management tools, e.g. Notion.
- Proven track record of developing and implementing successful strategic plans.
- Strong analytical skills with the ability to lead analysis of complex data from a variety of sources and generate actionable insights.
- Excellent written and verbal communication skills, including the ability to convey complex ideas clearly and concisely to senior leadership.
- Proven project management abilities and the capacity to work/ lead effectively in cross-functional, global teams.
- Strong attention to detail, time management, and organizational skills.
- Demonstrated ability to think strategically and problem-solve creatively.
- Strong interpersonal and relational skills and ability to build rapport with clients and team members. Willingness to travel as required for client engagements.
- Must be based in New York and eligible to work in the USA – we are not providing sponsorship at this time.
Additional Preferred Qualifications:
- Proficiency in SQL and Python.
- Experience working with or for CDP/MMH/ESP (i.e. Bloomreach, Adobe, Salesforce, Oracle, Tealium, Segment, Emarsys, Pega...).
- Experience with Business Intelligence tools (i.e. PowerBI, Tableau, Domo...).
- Experience with Dataflows & ETL tools (i.e. Matillion, Talend...).
For those applicants in the NYC area, the base salary range for this role is $90,000 - $120,000. The salary offered will be based on experience, role, and location.
Career Development
Diversity & Inclusion
Our executive-sponsored program is committed to promoting diversity and inclusion through mentorships, partnering with non-profits, and providing internal training for more inclusive practices.
Health and Wellness
Comprehensive and affordable medical, dental, and vision plans.
Company Social Events
We value a healthy work-life balance, with flexible work hours, an annual summer camp for younger children and (well-behaved) kids and pets are welcome, when necessary.