Optimove Strategic Consultant 

United Kingdom 

3546690

Key Responsibilities:

• Act as a role model: setting standards for Strategic Services, demonstrating CRM expertise, and thought leadership, supporting practice transformation activity, and coaching/developing team members.
• Conduct project leadership activities such as project planning, timeline management, and coordination of cross-functional teams to ensure successful project delivery.
• Assess an organization’s key business objectives / challenges through stakeholder interviews, discovery, requirements gathering, benchmark exercise and other consultative approaches, to formulate vision, strategy, and implementation roadmap for clients.
• Collaborate with cross-functional teams to contribute to the development of actionable and innovative marketing strategies leveraging Optimove services and capabilities that address client challenges and drive business growth.
• Support data analysts to identify and solve complex business problems, analyze data for insights, synthesize recommendations, and formulate compelling business cases. Manage the end-to-end delivery process from problem solutioning, strategy prioritization, implementation, to impact measurement.
• Managing and building relationships with clients primarily across EMEA (potential to expand globally). Act as the key day-to-day point-of-contact for clients, representing Optimove and Professional Services in client meetings, workshops and strategic discussions. Present insights, findings and recommendations to drive impactful outcomes to our clients.
• Conduct thorough research and analysis of industry trends, competitive landscapes, and internal company data to identify key insights and opportunities for clients.
• Prepare well-structured, concise, and compelling presentations, reports, and documents to communicate findings, insights, and recommendations to clients and internal teams.
• Stay updated on industry trends, emerging technologies, and best practices in strategy consulting to bring fresh perspectives and innovative ideas to client engagements.

Requirements:

• Bachelor's degree in Business, Economics, Marketing, Communications, or related field; Master's degree is a plus.
• 3+ years of marketing/CRM experience or in similar professional services business. Examples of previous related roles could be CRM Manager/leader, strategy consulting, management consulting, etc.  Relevant industry experience in gaming, finance, retail or e-commerce a plus.
• Proficient with MS Office tools (Excel, PowerPoint) & project management tools, e.g. Notion.
• Proven track record of developing and implementing successful strategic plans. Demonstrating ability to work with internal and external stakeholders.

• Strong analytical skills with the ability to lead analysis of complex data from a variety of sources and generate actionable insights.
• Excellent written and verbal communication skills, including the ability to convey complex ideas clearly and concisely to senior leadership.
• Proven project management abilities and the capacity to work/ lead effectively in cross-functional, global teams.
• Strong attention to detail, time management, and organizational skills.
• Demonstrated ability to think strategically and problem-solve creatively.
• Strong interpersonal and relational skills and ability to build rapport with clients and team members. Willingness to travel as required for client engagements.
• Must be eligible to work in the UK – we are unable to provide sponsorship at this time

Additional Preferred Qualifications:

• Proficiency in SQL and Python.
• Experience working with or for CDP/MMH/ESP (i.e. Bloomreach, Adobe, Salesforce, Oracle, Tealium, Segment, Emarsys, Pega...).
• Experience with Business Intelligence tools (i.e. PowerBI, Tableau, Domo...).
• Experience with Dataflows & ETL tools (i.e. Matillion, Talend...).