Microsoft Critical Environment Support Assistance 

United States, Washington, Quincy 

950982347

Required Qualifications:

• 1+ years(s) work/applied learning experience in technical fields (e.g., mechanical, manufacturing, automotive, electrical, controls, data center) OR equivalent experience. High School diploma, GED or equivalent.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

:

• Associate's Degree (or) technical trade certificate (e.g., military, trade school), or hihjer-equivalent education AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructuresuch as data centers, oil and gas refineries, hospitals,pharmaceutical (or) equivalent experience.

- The typical base pay range for this role across the U.S. is USD $19.23 - $27.21 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $25.63 - $29.81 per hour.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until January 1, 2025.

Equipment and Systems Operations

• Supports senior colleagues as an assistant.
• Adds required data, documents changes and upkeep of procedures and building management systems.
• Participates in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required.

Equipment and Systems Maintenance

• Provides maintenance assistance by prepping materials and performing administrative tasks as instructed.
• Prepares paperwork in support of maintenance planning scope.

Team Management Support (Onboarding/ Offboarding)

• Helps to provide onboarding support for new employees, vendors, and interns under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups).
• Creating and submitting requests for datacenter access using the Data Center Access Tool.

Critical Environment Culture

• Support the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP templates.
• Assists in managing CE SharePoint site by helping create and move scope through workflows.
• Provides onsite team support and carries out tasks under direction of others.
• Learns to take accountability for their components of assigned project outcomes.
• Seeks to ask questions and share ideas related to projects.

Project Ownership

• Provides onsite team support and carries out tasks under direction of others.
• Learns to take accountability for their components of assigned project outcomes.
• Seeks to ask questions and share ideas related to projects.

Other

• Embody our and