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As a Senior Business Analyst, you will apply your strategic and analytical skills to solve open-ended, complex questions about how we should attract, develop, and retain top talent. You will team up with world-class professionals and senior leadership and work on impactful projects. Your day-to-day might involve:
Using data to help executives set ambitious but achievable diversity goals
Building models to predict attrition, and testing new retention strategies
Designing new ways to understand and measure associate potential
Developing analyses and tools to help Capital One source and hire the best talent
…and you will do it all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development.
Specific responsibilities include, but are not limited to:
Strategic problem solving: Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions
Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights
Experimentation: Partner with clients in experiment design to better understand key drivers of associate behavior
Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions
Successful Team Members Demonstrate Competencies In These Areas
Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way
Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations
Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
Partnership: Collaborate effectively with other team members and clients in HR
Communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity
Basic Qualifications:
Bachelor’s Degree
At least 1 year of experience in analysis
Preferred Qualifications:
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
1+ years of experience in Statistical model building
1+ years of experience in market research
1+ years of experience in SQL querying
1+ years of experience in Python
2+ years of experience in business analysis
1+ years of experience in consulting
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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