Capital One Senior Business Analyst - People Strategy & Analytics 

United States, Texas, Plano 

571766583

As a Senior Business Analyst, you will apply your strategic and analytical skills to solve open-ended, complex questions about how we should attract, develop, and retain top talent. You will team up with world-class professionals and senior leadership and work on impactful projects. Your day-to-day might involve:

• Using data to help executives set ambitious but achievable diversity goals

• Building models to predict attrition, and testing new retention strategies

• Designing new ways to understand and measure associate potential

• Developing analyses and tools to help Capital One source and hire the best talent

…and you will do it all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development.

Specific responsibilities include, but are not limited to:

• Strategic problem solving: Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions

• Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights

• Experimentation: Partner with clients in experiment design to better understand key drivers of associate behavior

• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

Successful Team Members Demonstrate Competencies In These Areas

• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way

• Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations

• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes

• Partnership: Collaborate effectively with other team members and clients in HR

• Communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)

• Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity

Basic Qualifications:

• Bachelor’s Degree

• At least 1 year of experience in analysis

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 1+ years of experience in Statistical model building

• 1+ years of experience in market research

• 1+ years of experience in SQL querying

• 1+ years of experience in Python

• 2+ years of experience in business analysis

• 1+ years of experience in consulting

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.