JPMorgan Program/Project Manager 

United States 

940847251

The Chase Auto Private Label Captive Finance business has more than 20 years in the captive finance business and is the largest bank-owned private label captive finance provider in the U.S. We serve as the captive finance partner to seven domestic and global auto manufacturers: Subaru, Jaguar Land Rover, Maserati, Aston Martin, McLaren and EV partners Rivian and Fisker.

Job responsibilities

• Serve as point person for assigned captive finance partners and internal brand teams for all Vehicle Remarketing (VR) & Loyalty related strategies, initiatives, and results
  • Compile and communicate updates to client on wholesale auto market key performance indicators at the portfolio, peer and industry level
  • Compile and communicate updates to client regarding lease end, customer behavior and ancillary topics
  • Understand client strategies and objectives to ensure VR operations / initiatives are delivering value for captive finance partner(s)
  • Ensure Brand teams are appropriately prepared and educated on current remarketing events and potential captive finance partner impacts
  • Update client and Brand teams on operational or lease end updates
• End-to-end ownership of all captive finance partner requests related to Vehicle Remarketing
  • Facilitate discussions within VR for captive finance partner requests, including operational changes, program updates, etc.
  • Establish consensus on VR & Loyalty priorities and ensure delivery against mutually agreed upon timelines
• Engage captive finance partner franchise dealers in the lease end and remarketing cycle and support Brand sales team in dealer training and performance tracking.
• Effectively communicate partner business priorities and brand updates to internal teams

Required qualifications, capabilities and skills

• Experience interfacing and communicating with senior levels of client organizations
• Excellent adaptability to adjust to client and / or dealer interactions to refine strategies / approach
• Ability to translate client expectations into innovative, strategic solutions
• Demonstrated ability to understand high level data and make data driven recommendations or decisions
• Excellent written and verbal communication skills.
• Bachelor’s degree

Preferred qualifications, capabilities and skills

• 5+ years client and/or dealer relationship management or OEM experience required; Vehicle Remarketing experience