Philips Order Management Specialist 

Poland, Łódź Voivodeship 

938088342

Order Management Specialist

Your role:

• Managing the end-to-end sales order process (from contract intake to revenue), including: order intake, order changes, product information, handling complaints, and after care (return process).
• Processing orders activities with use of SAP and other supporting tools.
• Maintaining good communication with key stakeholders (e.g. Account Managers, Project Managers, Production Planning, Factories and other departments within Philips).
• Providing excellent customer service for our customers.
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).

You're the right fit if:

• You have 2-4 years of experience in Supply Chain (especially Order Management), Logistics, or a similar area.
• You have a working knowledge of supply chain/order management.
• You have knowledge of SAP or another ERP system.
• You have knowledge of Microsoft Office, specifically Excel.
• You have a very good level of English (B2 or higher).
• You are customer-oriented person with good communication skills.
• You are an excellent problem solver with good organization skills.
• You are a team player with pro-active behavior.

Additionally, it will be an advantage If:

• You have knowledge related to medical equipment.

Our benefits:

• Hybrid model of working
• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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