Philips Order Management Specialist 

Poland, Łódź Voivodeship 

300114536

Order Management Specialist

Your role:

• Managing complex orders with use of SAP and other supporting tools.

• Being responsible for end-to-end process: order intake, order changes, product & pricing information, handling complaints, return process.

• Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning and other departments within Philips).

• Providing excellent customer service for our customers.

• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).

You're the right fit if:

• You have minimum 1 years of experience within Supply Chain (especially Order Management) or Logistics.

• You have fluent English language (B2 level or higher), feeling comfortable in communication with stakeholders.

• You are a problem solver with good organizational skills (time management, work management).

• You are team player with strong communication skills.

• You are proficient in Microsoft Office (especially Excel).

• You have working knowledge of SAP (or other ERP), would be an advantage

Our benefits:

• Hybrid model of working

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

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