Philips Order Management Specialist 

Poland, Łódź Voivodeship 

439747810

Your role:

• Monitor sales orders across various channels, ensuring smooth fulfillment and handling returns.
• Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse team and other departments within Philips)
• Track order receipts and status, providing updates on sales activities and performance.
• Coordinate the administrative flow of all sales orders, ensuring accuracy and compliance.
• Reporting, monitoring and control of order book in an organized and compliant manner
• Manage exceptions in the order flow and collaborate with stakeholders to resolve discrepancies.
• Pre-screen complex orders, adapting technical content to meet customer requirements.
• Engage proactively with internal departments to prevent escalations and drive continuous improvement.

You're the right fit if:

• You have minimum 2 years of experience in Supply Chain (especially Order Management) or Logistics.
• You have knowledge of supply chain/order management and local market requirements (e.g. import regulations).
• You speak fluent English (B2 level or higher).
• You are familiar with SAP or other ERP systems and have strong problem-solving and organizational skills.
• You’re a team player with excellent communication abilities.

How we work together

Indicate if this role is an office role.

.
• Learn more about .
• Discover .
• Learn more about .