Netflix Solutions Support Engineer L5 - Delivery 

United States, Oregon 

93568362

The Role

Our offices are located in Los Gatos and we support Remote work as well.

What you’ll need to be successful:

• Professional Experience:At least 5 years of experience in support or engineering roles, with a strong focus on delivery, observability, and cloud technologies

• CI/CD Experience:Extensive experience with leading CI/CD tools such as Jenkins, GitLab CI, CircleCI, Azure DevOps, or GitHub Actions, demonstrating a deep understanding and ability to implement and optimize complex CI/CD pipelines.

• Deployment Pipelines:Strong understanding of how to design, implement, manage, and support deployment pipelines

• Container and Image Management:Experience with containers and AMI creation, utilizing tools like Kubernetes, OpenShift, and Helm for deployment automation

• Distributed Systems Troubleshooting:Proven track record of diagnosing and resolving complex issues in distributed systems

• Observability and Monitoring Tools:Experienced in utilizing observability platforms for metrics, logs, and tracing to pinpoint root causes in microservice architectures

• Programming Skills:Familiarity with programming languages and frameworks commonly used in this domain, such as Java, Javascript or python

• GitHub and Git:Strong understanding and practical knowledge of version control tools, particularly GitHub, including branching, merging, pull requests, review processes, and resolving conflicts

• Customer Support:Demonstrated ability to provide superior engineering support across a complex organization, effectively resolving challenging issues and enhancing the customer experience

• Problem-Solving Skills:Strong problem-solving skills and the ability to troubleshoot complex issues in a dynamic environment

• Automation and Scripting:Experience in developing tools and scripts to automate processes and improve efficiency, with a strong focus on continuous improvement

• Communication Skills:Excellent written and verbal communication skills, with an appreciation for the importance of comprehensive documentation

• Collaboration Skills:Strong collaboration skills and experience working with cross-functional teams

• Technical Documentation:Passion for creating technical documentation and tutorials, with a deep understanding of what makes an effective knowledge base

• Adaptability:Ability to adapt to new tools and technologies quickly, and a willingness to continuously learn and grow in the field of observability and monitoring

Other attributes that will excite us:

• GraphQL Schema Management: Experience working on schema changes in a federated GraphQL gateway

• Cross-Timezone Experience:

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $720,000.

Job is open for no less than 7 days and will be removed when the position is filled.