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Apple Web Development Manager - AppleCare Support Foundations 
United States, Texas, Austin 
934427091

03.04.2025
Key responsibilities of this role include:Managing interactive web solutions from inception to completionPreparing and delivering presentations to senior leaders about the effectiveness and outcomes of your projects and programs
  • Bachelor's degree or equivalent, plus 3+ years relevant work experience
  • Experience managing or leading interactive web production for a large, global organization,
  • Ability to manage teams and lead people that support multiple business units
  • Solid knowledge of instructional design and web content development processes, including typical time and resources needed to produce work on time, at a high quality, and to specification
  • Exceptional program-and project- management skills and experience with the ability to oversee multiple projects with varying timelines
  • Comfortable working with ambiguity; ability to flourish in an environment of constant change
  • Demonstrated ability to motivate, influence, and impress effectively at all corporate levels
  • Meticulous and passionate about the customer experience
  • Understanding of base front-end development technologies including HTML5, CSS3, and JavaScript, including familiarity with JavaScript frameworks
  • Knowledge of modern web accessibility
  • Experience developing web content delivered via Learning Management Systems
  • Understanding of SCORM and Tin Can/xAPI learning standards and specifications
  • BA or BFA in Multimedia, eLearning, Graphic Design, UX or Product Design or equivalent work experience; Master’s degree in a related field a plus
  • Experience with contact center training organizations
  • Familiarity with cloud platforms
  • Familiarity with UX research and design processes
  • Experience with web audio and video
  • Exposure to AI usage in web-development projects