JPMorgan Product Delivery Manager Cross-Currency Operations Transformation 

United States, Florida, Tampa 

931839235

The Operations Transformation, Design and Delivery team within JP Morgan is responsible for identifying and delivering end-to-end solutions within the Payments business with a client-centric approach. The team transform current state operational processes and technology platforms to carry out the following functions

• Review the Cross Border and the wider Payments offering today
• Identify solutions that meet operational strategic goals and short-term needs
• Setup, design and deliver program that implement those solutions
• Coordinate across lines of business and functions to achieve high quality delivery
  

Job responsibilities:

• Owns several projects concurrently across operations-impacting change initiatives and takes responsibility for their end-to-end analysis, delivery and benefits realization
• Analyses business and functional requirements and uses payments expertise to identify creative and timely solutions to meet them
• Works collaboratively across cross functional teams and lines of business to influence and ensure partners complete delivery and cross-impacting tasks
• Carries out impact analysis, implementation planning and execution, supports operational readiness, production verification and go-live activities
• Maintains and prioritize backlogs, performs change management and schedules deliveries of changes, tracking and score-carding, managing risks and issues
• Supports program management with governance, business case creation, oversight, setting up of objectives and key results and stakeholder reporting
• Leverages subject matter expertise in driving conversations, workshops and meetings to influencing decisions/direction
• Manages a team of analysts and balances resources among program priorities to maximize support to concurrent projects

Required qualifications, capabilities, and skills

• Proven experience in product ownership with a track record of prioritizing, analyzing and delivering projects end to end and meeting their key success factors
• Strong business analysis skills backed by solid payments knowledge (cross-currency/FX expertise)
• Ability to manage a broad range of stakeholders and priorities, to lead, collaborate, negotiate, challenge and influence stakeholders on scope and detail
• Ability to prioritize among multiple projects concurrently, multi-tasking with strong organizational skills, working in a fast- moving, high-intensity environment
• Strong communication/presentation skills that can be consumed at all stakeholder levels, sound judgement and professional integrity with attention to detail
• Ability to lead and manage an analyst team, willing to take personal accountability for junior team members in an inclusive work environment