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Apple Retail Online Customer Service Specialist - German Ireland, Cork 92831199
18.01.2025
Description
Responsibilities include:- Handling customer issues and scenarios.
Minimum Qualifications
- Fluency in German and English
- Passion for outstanding customer service
- 1 year of call centre / customer support experience
- Availability to work weekends
Preferred Qualifications
- Confident and enthusiastic communicator
- Strong customer focus and decision making skills
- Excellent written & verbal communication skills
- Strong attention to detail
- Adaptability & willingness to take on new tasks
- Strong team player who is resourceful and flexible
- Ability to solve complex problems
- Strong analytical, organisational and administrative skills
- High level of computer literacy
- At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.
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