Wells Fargo Senior Account Resolution Representative 

United States, Texas, Irving 

925335943

About this role:

The position will report to the Product Area Manager for the Advisor Field Oversight group.

In this role, you will:

• Articulates product vision, definition, goals, and direction for teams to design, build and optimize technology and processes for the value stream.

• Works with leaders, stakeholders & subjection matter experts to understand desired changes (business outcomes that need to be different) and impacted business use cases. Refines desired outcomes into Features that summarize desired impacts related to associated systems.

• Breaks features into smaller components (stories, tasks) and prioritizes team backlogs to enable incremental build of solutions. Leads team backlog refinement and prioritization.

• Works with leaders, stakeholders, subject matter experts, scrum masters, internal and external service provider and solution delivery team to ensure success in delivering stated customer business value outcomes

• Ensures cross-functional dependencies are articulated, managed, and addressed by all constituents.

• Provides customer support via system documentation, demos and direct conversation

• Inspects and provides acceptance of solutions both pre and post release of software changes

:

• 5+ years of experience in one or more of the following: Product management, product development, strategic planning, process management, project/change management or agile product owner.

:

• Experience in regulatory compliance, supervision and/or risk management related to wealth management financial services.

• Demonstrated attributes as a servant leader and team player with strong desire for continuous learning

• Articulate, with strong verbal and written communications skills

• Experience in Lean, Agile and DevOps, i.e., Agile Product Manager, or equivalent in Agile work experience

• Experience in and/or understanding of software development and software engineering best practices.

Job Expectations:

• This position is not eligible for Visa sponsorship

• This position offers a hybrid work schedule

Job Location:

• 2801 Market St, F & L Bldg. Saint Louis, MO 63103

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.