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This role is a great fit for you if:
You take delight in finding the best learning design for a specific learning need and have experience with course authoring tools
You know how to balance learning best practices with business needs and constraints, using good judgment in balancing both quality and efficiency
You value creating learning experiences that are effective, engaging, and inclusive, solving business needs while delighting and engaging the learner
You have expertise in adult learning theory, cognitive science, and other evidence-based learning fields, with a passion for staying on top of the latest research developments
You own your work, drive efficiencies and deliver exceptional experiences with a constant eye towards improvement
You are agile and adaptive with the ability to work through ambiguity, prioritizing to move work forward
Key responsibilities
Deliver high quality, memorable learning experiences for Capital One associates primarily focused on compliance and policy standards and requirements
Consult with Compliance Governance and other line of business partners and learning team members on training needs, solution design recommendations, and delivery expectations
Increase the effectiveness of learning solutions by identifying and recommending format/modalities that create an optimal learning experience and demonstrate an understanding of adult learning principles
Collaborate with team members on learning and development best practices as a means to ensure superior deliverables on all projects and initiatives
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
Engage with content owners to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet strict compliance deadlines
Create a feeling of inclusion establishing a comfortable learning environment while delivering inclusive learning
Manage multiple learning initiatives simultaneously
Have strong project management skills and strong verbal/written communication skills
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of experience in Instructional Design
At least 2 years experience with the Articulate 360 suite of learning development products
Preferred Qualifications:
Bachelor’s Degree in Education, Human Resources, or Instructional Design
At least 1 year of experience of Instructional Design for digital modalities (eLearning)
At least 1 year of experience in project management
Advanced Google Suite skills
Intermediate experience working with graphics tools including Adobe Photoshop and Adobe Illustrator or similar
Intermediate experience with video editing tools (Adobe Premiere, Camtasia, or similar)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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