Uber Operations Manager - Merchant 

United States, West Virginia 

923009026

The Territory Merchant Ops Manager will be focused on the Midwest territory, doing fast-paced, agile work to help with our merchant operations and retention. In this role, you will develop resources that empower Sellers and Account Managers to drive maximum gross bookings and retention. These resources will include ideation, analysis, the creating dashboards to track progress, and presenting findings to the leadership team. This is a high-profile role, requiring close collaboration with Territory Leads, Sales Managers, Sellers, and Account Managers to identify pain points and develop solutions to address those issues.

- - - - What the Candidate Will Do ----

• Focus on Merchant acquisition, gross bookings and retention for the Midwest
• Create resources such as SQL queries, Dashboards and deep analysis to leave behind materials for sellers and account managers to utilize
• Track performance of resources through productivity metrics and outcomes (closed wons, first trips, gross bookings growth, offers adoption, online ordering adoption etc)

- - - - Basic Qualifications ----

• 3+ years of professional work experience in a related field (consulting, operations, strategy, tech, investment banking)
• Demonstrated proficiency with SQL
• Experienced with Excel/Google Sheets
• Experience creating dashboards
• Bachelor's degree required

- - - - Preferred Qualifications ----

• Strong experience building and executing complex processes
• Knowledge of and previous use of Python
• Ability to identify opportunities / problems and proactively deliver proposed solutions
• Unparalleled business judgement and critical thinking skills with the ability to use data to quickly develop strategies and make decisions
• Strong communication and presentation skills, including experience presenting data & insights to an audience
• Strong collaboration and partner management skills - building deep, trust-based relationships with territory and cross functional teams
• Experience working closely and communicating effectively with a diverse set of stakeholders in a constantly evolving, rapid growth environment with tight deadlines
• Prioritization
• Project management
• High energy working style and optimistic attitude

For Chicago, IL-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .