Uber Merchant Operations Manager 

United States, West Virginia 

622782882

As an Operations Manager, you will develop tools and scalable processes to support local teams in achieving outstanding customer experiences. You’ll collaborate daily with Territory Leads and Account Managers, driving initiatives that make a real impact. You'll gain a deep understanding of key brands to gather actionable insights and develop mid-term strategies that help make every delivery exceptional.

• Work closely with commercial teams to identify key operational opportunities to reduce defects and improve merchant efficiency.
• Create scalable processes that empower merchants, ensuring operational excellence across the board.
• Evaluate and balance trade-offs between different strategies to build long-term loyalty with eaters and merchant preference.

• A minimum of 3 years of experience in operations or related roles.
• Strong collaboration and stakeholder management skills.
• Advanced proficiency in Excel and data management.
• Data-driven mindset with strong analytical capabilities.
• Ability to take initiative and thrive in a dynamic, constantly evolving environment, executing quickly and effectively.

• Strong SQL skills and ability to work with large datasets.
• Ability to succeed in a fast-paced and ambiguous environment.
• Self-motivated, creative, and solution-oriented.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .