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Intuit Principal Technical Program Manager - Engineering Excellence VEP United States, California, San Diego 914439562
08.05.2025
Responsibilities
- Implement and drive best practices for engineering excellence to improve operational efficiency and reliability aligned with opex KPIs.
- Develop and enforce architectural guidelines, patterns, and best practices to ensure consistency, scalability, and maintainability across VEP.
- Establish and enforce best practices for AI development, deployment, and monitoring, ensuring responsible AI implementation.
- Design and develop a Builder Culture Operating system anchored on customer insights, velocity and accountability.
- Drive an architectural review process across the org, ensuring alignment with strategic goals and adherence to established standards.
- Create and maintain comprehensive architectural documentation, promoting knowledge sharing and best practices across the engineering organization.
- Develop and implement programs to enhance the AI skills and capabilities of the engineering org.
- E2E thinker with the ability to drive results and lead change across teams, with the ability to influence senior Kickstart cross org initiatives, aligning disparate leaders and programs on outcomes.
- Develop program structures and operating rhythm to bring together complex cross-organizational teams to achieve outcomes with velocity and scale.
- Quickly and effectively identify and clarify critical issues and dependencies that need action and drive them through to closure. Effectively balance business needs versus technical constraints.
- Clearly and concisely communicate progress, trends, and insights to stakeholders at all Share updates in ways that resonate with and inform our builders, highlighting the impact of AI initiatives.
- Build strong relationships with key stakeholders across the organization, with a focus on understanding and addressing the needs of our engineering teams, particularly regarding AI enablement.
Qualifications
- 10+ years of strong Technical Business Operations, Consulting, or Program Management experience, including planning and leading multiple medium-large sized programs.
- Deep understanding of AI technologies and demonstrated ability to collaborate with engineering teams on complex, AI-focused technology programs using Agile, Kanban, and Scrum development
- Experience with software development lifecycles and a focus on building high-quality software.
- Experience tracking and improving operational metrics such as incident reduction, quality, and velocity.
- Bachelor’s degree in Engineering, Mathematics, Computer Science, or other quantitative field, or equivalent work experience.
- Proven ability to lead integrated teams from various internal and external organizations across multiple locations.
- Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels, especially with engineering teams.
- Strong analytical skills with proven creative problem-solving and decision-making abilities.
- Demonstrated ability to collaborate, influence, and demonstrate emotional
- Ability to innovate under new and/or changing conditions, particularly in the rapidly evolving field of AI.
- Advanced JIRA user and knowledge of other collaboration tools such as Slack, Confluence, and Google Docs.
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