Wells Fargo Hiring Associate Operations Processor 

India, Telangana, Hyderabad 

912471423

In this role, you will:

• Perform general clerical operations tasks that are routine in nature

• Receive, log, batch, and distribute work

• File, photocopy, and answer phones

• Prepare and distribute incoming and outgoing mail

• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles

• Work under close supervision following established procedures

• Performs a variety of operational tasks for the low to mid complex processes or functions

• Takes accountability for entire process from receipt of work to resolution and closure

• Tasks require coordination of information among various operational areas and customers. Uses multiple online systems

• Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, transaction processing, verifying with accuracy, resolving complex customer/client requests using multiple resources and records

• Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.

• Exercises some judgment within guidelines

• Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed

• Achieve / exceed the set business metrics.

• Is supportive of the team and contributes to it in an individual capacity

• Receives feedback openly from others post implementation of learning experiences

• Adapts to change within the organization with guidance from others

• Makes effort to ‘pick-up’ knowledge/skills in one’s own area of work under guidance

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Graduate in B.Com./MBA Finance

Knowledge in USA mortgage domain

Flexible to work in night shifts.

Job Expectations:

• Good typing skills

• Flexible to work in night shifts

• Knowledge in USA Mortgage domain

• Basic banking knowledge

• Good typing skills

• Good communication skills

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.