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Wells Fargo Associate Operations Processor 
India, Telangana, Hyderabad 
97115760

18.08.2024

Department Overview

About the Role

You will work as part of Operations group within Payment Division in Wells Fargo Bank, N.A.

The role would require working in a team of Operations Processors to fulfill work type requirement of performing low to mid complex keying (alphanumeric) activity on Images ofChecks/Invoices/Paystubsfor keying and validating Payee Information, balancing report total, MICR Information and updating the data as per specificguidelines/instructions

The work requires high speed & accuracy while keying input through Keyboard. Good analytical skills will be an added advantage to meet/exceed day to day operational requirements.

Responsibilities

  • Performs a variety of operational tasks for the low to moderately complex processes or functions
  • Takes accountability for entire process from receipt of work to resolution and closure
  • Tasks require coordination of information among various operational areas and customers. Uses multiple online systems
  • Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions RIDS application, verifying with accuracy; resolving complex customer/client requests using multiple resources and records
  • Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
  • Exercises some judgment within guidelines

Essential Qualifications

  • University degree in Business, Commerce or any other discipline
  • 0-1 year experience in banking/Financial Services
  • Alphanumeric data entry experience
  • Excellent typing skills with accuracy of >=98%
  • Strong analytical skills with eye to details
  • Strong communication skills both written and spoken
  • Flexible with working in US operational hours i.e. India night shifts

Desired Qualifications

  • Quality-Oriented. Demonstrates high-level of attention to detail meeting deadlines
  • Working knowledge in quality or with back office processing experience or its equivalent
  • College graduate, preferably in Commerce
  • Strong analytical skills with high attention to detail and accuracy
  • Good verbal, written, and interpersonal communication skills
  • Basic Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Typing (alphabet and 10 key numerical) data entry experience. Minimum Typing Speed & Accuracy: 30 to 35 (WPM/98%)
  • Strong organizational, multi-tasking, and prioritizing skills
  • Solid problem solving skills
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.