Department Overview
About the Role
You will work as part of Operations group within Payment Division in Wells Fargo Bank, N.A.
The role would require working in a team of Operations Processors to fulfill work type requirement of performing low to mid complex keying (alphanumeric) activity on Images ofChecks/Invoices/Paystubsfor keying and validating Payee Information, balancing report total, MICR Information and updating the data as per specificguidelines/instructions
The work requires high speed & accuracy while keying input through Keyboard. Good analytical skills will be an added advantage to meet/exceed day to day operational requirements.
Responsibilities
- Performs a variety of operational tasks for the low to moderately complex processes or functions
- Takes accountability for entire process from receipt of work to resolution and closure
- Tasks require coordination of information among various operational areas and customers. Uses multiple online systems
- Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions RIDS application, verifying with accuracy; resolving complex customer/client requests using multiple resources and records
- Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
- Exercises some judgment within guidelines
Essential Qualifications
- University degree in Business, Commerce or any other discipline
- 0-1 year experience in banking/Financial Services
- Alphanumeric data entry experience
- Excellent typing skills with accuracy of >=98%
- Strong analytical skills with eye to details
- Strong communication skills both written and spoken
- Flexible with working in US operational hours i.e. India night shifts
Desired Qualifications
- Quality-Oriented. Demonstrates high-level of attention to detail meeting deadlines
- Working knowledge in quality or with back office processing experience or its equivalent
- College graduate, preferably in Commerce
- Strong analytical skills with high attention to detail and accuracy
- Good verbal, written, and interpersonal communication skills
- Basic Microsoft Office skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Typing (alphabet and 10 key numerical) data entry experience. Minimum Typing Speed & Accuracy: 30 to 35 (WPM/98%)
- Strong organizational, multi-tasking, and prioritizing skills
- Solid problem solving skills
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.