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Wells Fargo Associate Operations Processor 
India, Telangana, Hyderabad 
915613128

12.08.2024

Department Overview


In this role, you will:

  • Perform general clerical operations tasks that are routine in nature
  • Receive, log, batch, and distribute work
  • File, photocopy, and answer phones
  • Prepare and distribute incoming and outgoing mail
  • Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
  • Work under close supervision following established procedures


Required Qualifications:

  • 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Performs a variety of operational tasks for the low to moderately complex processes or functions
  • Takes accountability for entire process from receipt of work to resolution and closure
  • Tasks require coordination of information among various operational areas and customers. Uses multiple online systems
  • Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions RIDS application, verifying with accuracy; resolving complex customer/client requests using multiple resources and records
  • Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
  • Exercises some judgment within guidelines
  • University degree in Business, Commerce or any other discipline
  • 0-1 year experience in banking/Financial Services
  • Alphanumeric data entry experience
  • Excellent typing skills with accuracy of >=98%
  • Strong analytical skills with eye to details
  • Strong communication skills both written and spoken
  • Flexible with working in US operational hours i.e. India night shifts

Job Expectation:

  • Quality-Oriented. Demonstrates high-level of attention to detail meeting deadlines
  • Working knowledge in quality or with back office processing experience or its equivalent
  • College graduate, preferably in Commerce
  • Strong analytical skills with high attention to detail and accuracy
  • Good verbal, written, and interpersonal communication skills
  • Basic Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Typing (alphabet and 10 key numerical) data entry experience. Minimum Typing Speed & Accuracy: 30 to 35 (WPM/98%)
  • Strong organizational, multi-tasking, and prioritizing skills
  • Solid problem solving skills
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.