About the Role:
Reporting to Chief Ethics, Compliance & Security Officer, you will be responsible for defining the technology roadmap, identifying and evaluating new tools, leading cross-functional projects, and fostering a culture of innovation and continuous improvement within the ECS tech ecosystem. You will partner closely with engineering, IT, legal, and various business teams to deliver robust, scalable, and user-centric solutions to elevate our impact.
What You'll Do:
- Product Ownership:Act as the overall product owner for ECS-specific technology initiatives, defining requirements, prioritizing features, and overseeing the entire development lifecycle, from concept to deployment and ongoing maintenance.
- Tooling & Systems Management:Lead the selection, implementation, configuration, and ongoing management of a diverse portfolio of ECS tools, including but not limited to: Case management systems (integrity helpline, investigations); Public Safety response portal; Governance, Risk, and Compliance tools like ServiceNow; Regulatory and Risk assessment and management tools; Security incident response platforms; Data management
Identify opportunities to automate and streamline ECS processes through technology, improving efficiency and reducing manual effort.
Basic Qualifications:
- 12+ years of experience in technology leadership, product management, technical program management or a similar role, with a strong focus on enterprise software implementation and management.
- Proven hands-on experience implementing and leveraging AI within an organization.
- Strong track record of successfully leading complex technology projects from inception to completion, on time and within budget.
- Demonstrated ability to influence across a broad spectrum of stakeholders.
- Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Bachelor's degree in related field; or equivalent practical experience.
Preferred Qualifications:
- Familiarity with various programming languages and architectural patterns.
- Proficiency in technologies in one or more of the following: SQL, Spark, Hadoop
- Advanced understanding of statistics, causal inference, and machine learning
- Experience designing, prototyping and implementing large scale initiatives.
- Experience working with large scale data sets using technologies like Hive, Presto, and Spark.
- Proficiency in fine-tuning and optimizing large language models (LLMs).
- Experience with GRC (Governance, Risk, and Compliance) platforms.
- Experience in retrieval-augmented generation (RAG) systems.
- Familiarity with agentic workflows and their applications in machine learning and AI systems.
- Master's degree in a relevant field.
For New York, NY-based roles: The base salary range for this role is USD$239,000 per year - USD$265,500 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$239,000 per year - USD$265,500 per year.
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