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In Card, this work comes to life as we continue to focus on our talent and recruiting strategies. We look to connect our amazing associates to roles across our organization while increasing representation and diversity across functions and job levels. This includes empowering associates by creating access and exposure where it is absent; fostering a culture of representation, appreciation and belonging; and investing in structure and leadership to ensure internal mobility and accountability. Our Social Mobility Team was created to drive and coordinate Card's expanding efforts in the arena of workforce development, internal mobility, & social mobility. With a focus on local opportunities and designing scalable solutions, we are building and delivering upon an innovative and strategically bold agenda. As the Social Mobility Team lead, you would lead the delivery on some of our most critical efforts and would be responsible for a growing portfolio of mobility efforts including Catalys and the delivery of Workforce development programming like Customer Facing Associate Mobility (CFAM).
On Any Given Day, You’ll:
Lead moderate to large sized teams on high-priority mobility initiatives and work streams that span across Card and Capital One
Design, develop, and manage project plans and delivery roadmaps in a complex dynamic environment
Partner with project customers to provide strategic and tactical recommendations in support of project delivery
Drive solutions to complex problems across cross-functional teams by applying sound business judgment to navigate trade-offs between competing priorities
Manage a large set of stakeholders
Effectively manage scope, schedule, resources and budget and communicate status, impediments, and risks/issues across all levels of the program
Deliver results and influence business outcomes across all levels of the organization
Influence and manage stakeholders/Intent owners across COF ranging from VP+ to associate
Characteristics We're Seeking:
Exhibit outstanding influencing skills to effectively drive project / program efforts
Demonstrate a proven track record of excellent project management, bringing the ability to thrive in gray space and quickly putting structure in place to manage work in a dynamic complex environment
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
Ability to set direction, manage expectations and lead cross-functional teams
Confident, respectful, and articulate when registering dissenting opinions with colleagues and senior management
Basic qualifications:
At least 3 years of experience working, supporting or partnering with internal business clients
At least 3 years of project management experience
Preferred qualifications:
Bachelor’s degree or military experience
2+ years of experience facilitating Agile teams on IT projects
5+ year of experience with project management tools (Jira, MS Project, Confluence)
4+ years of experience working, supporting or partnering with internal business clients
4+ years of project management experience
Certified Scrum Master Certification or Project Management Professional certification
This role is hybridmeaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting.Monday and Fridays are enterprise- wide virtual work daysTuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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