Nvidia Technical Support Engineer Linux HPC Admin 

United States, California 

903370232

What you’ll be doing:

• Support our internal and external customers using our Linux-based cluster management software product, ensuring everyone receives the help they require to support their clusters.

• Collaborate with the development team to collect the correct information and advance issues to the appropriate development team.

• Become and serve as a subject-matter expert in several areas.

• Research and development tasks for customers or internal use by our development team.

• Participate in proactive discussions with internal partners to ensure BCM standard methodologies are widely communicated.

• Work with the latest hardware (e.g. GPUs, AI accelerators, high-speed interconnects) and software technologies such as parallel filesystems (e.g. Lustre, GPFS, WekaIO), Jupyter, and various ML frameworks and tools, Spark, Kubernetes, and Ceph.

What we need to see:

• BS degree or equivalent experience in Electrical Engineering or related field.

• 5 years of relevant, aligned experience providing support in the HPC realm, ideally in a customer-facing role.

• Proven research skills and interest in assisting customers to achieve their goals.

• Experience in a technical customer-facing role.

• Eagerness to learn and become an authority on our product.

• Excellent written communication skills with the ability to easily convey complex technical information to consumable summaries.

• In-depth knowledge of Linux.

• Familiarity with typical Linux installations and their most common software elements.

Ways to stand out from the crowd:

• Experience with high-performance computing and system administration would be an asset

• Previous experience as a system admin running BCM/Bright Cluster Manager/Base Command Manager clusters is a definite plus.