Nvidia Technical Support Engineer Linux HPC Admin - DGX Cloud 

United States, Texas 

363203244

What you’ll be doing:

• Provide support to our customers for our Linux-based cluster management software product, ensuring customers get the help they require to support their clusters.

• Collaborate with the development team to get the right information and to raise support tickets to the appropriate development team.

• Become and serve as a subject-matter expert in any one of a number of areas.

• Research and development tasks for customers or for internal use by our development team.

• Work with the latest hardware (e.g. GPUs, FPGAs, AI accelerators, high-speed interconnects such as InfiniBand, Omni Path, and Gig-E) and software technologies such as parallel filesystems (e.g. Lustre, GPFS, BeeGFS, WekaIO), Jupyter, various ML frameworks and tools, Spark, Kubernetes, and Ceph.

What we need to see:

• BS degree or equivalent experience in Electrical Engineering or related field.

• 5 years of relevant, aligned experience, ideally in a customer facing role.

• Proven research skills and interest in assisting customers to achieve their goals.

• Experience in a technical customer-facing role.

• Eagerness to learn and become an authority of our product.

• Excellent written communication skills with the ability to easily convey complex technical information to consumable summaries.

• In-depth knowledge of Linux.

• Familiarity with typical Linux installations and their most common software elements.

Ways to stand out from the crowd:

• Experience with high-performance computing and system administration would be an asset