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Nvidia Technical Support Engineer Linux HPC Admin - DGX Cloud 
United States, Texas 
363203244

12.08.2024

What you’ll be doing:

  • Provide support to our customers for our Linux-based cluster management software product, ensuring customers get the help they require to support their clusters.

  • Collaborate with the development team to get the right information and to raise support tickets to the appropriate development team.

  • Become and serve as a subject-matter expert in any one of a number of areas.

  • Research and development tasks for customers or for internal use by our development team.

  • Work with the latest hardware (e.g. GPUs, FPGAs, AI accelerators, high-speed interconnects such as InfiniBand, Omni Path, and Gig-E) and software technologies such as parallel filesystems (e.g. Lustre, GPFS, BeeGFS, WekaIO), Jupyter, various ML frameworks and tools, Spark, Kubernetes, and Ceph.

What we need to see:

  • BS degree or equivalent experience in Electrical Engineering or related field.

  • 5 years of relevant, aligned experience, ideally in a customer facing role.

  • Proven research skills and interest in assisting customers to achieve their goals.

  • Experience in a technical customer-facing role.

  • Eagerness to learn and become an authority of our product.

  • Excellent written communication skills with the ability to easily convey complex technical information to consumable summaries.

  • In-depth knowledge of Linux.

  • Familiarity with typical Linux installations and their most common software elements.

Ways to stand out from the crowd:

  • Experience with high-performance computing and system administration would be an asset

You will also be eligible for equity and .