Boston Scientific Senior Clinical Educator - Electrophysiology NSW 

Australia, New South Wales, Sydney 

902253510

Establish and Lead the Internal EP Team Training Programs – Internal Focus

• Overall Objectives and Deliverables
• Establish and maintain training records in the Boston Scientific Learning Management System
• Liaise internally within BSC to understand and utilize training materials. Seek external resources where appropriate. Utilise education resources as needed (eg. heart models, simulators etc).
• Develop, facilitate and deliver classroom and online program content to training program participants, ensuring training is delivered as per planned process and schedule.
• New employees skill level assessed and training plan developed based on needs.
• Regularly coordinating with program participants, field staff and other departments to solicit feedback on training effectiveness and ensure program suitability.
• Establishing, as well as with external vendors, to benchmark and ensure course content, structure and delivery remains relevant.
• Investigating effectiveness of delivery platforms available (online, virtual etc) and making recommendations for alternative delivery methods that increase the efficiency and effectiveness of EP training in ANZ.

Program Development and Delivery – Technical

• As outlined above however specific technical training focus (however subject to change based on product evolution):
• Single Shot Technologies for the treatment of Atrial Fibrillation
  • Utilising existing tools, and developing enhanced tools where required, you will:
    • Deliver product training to new EP team members to required competence levels for FARAPULSE and POLARx
    • Develop, maintain and deliver electronic training platforms to enhance team knowledge and understanding of AF and BSC’s Single Shot therapies
  • Develop/Maintain superior clinical knowledge of Pulsed Field Ablation and Cryoablation including a deep understanding of the biophysics of PFA
• RHYTHMIA 3D Mapping
  • Develop a robust training program for the RHYTHMIA 3D Mapping System
    • Establish relationships across the Boston Scientific global EP training network to ensure content and structure can progress BSC EP team to competence
    • Work with External centres of excellence to augment learning, and develop a competency framework
  • Develop a training program (in conjunction with global training leaders) for FARAPULSE/RHYTHMIA integration for both internal and external stakeholders.
    • Utilising COE customers, global training materials on electronic and other platforms
• Access Solutions for transseptal crossing
  • Learn and deliver the clinical content of the Access Solutions portfolio for transseptal crossing
  • Develop a deep understanding of transseptal techniques and how the Access Solutions products address needs in the market
  • Deliver training programs both internally and externally where required to certify BSC team members so they can train their customers
• Core Ablation and Diagnostic Catheters
• Ensure competency of the BSC ablation and diagnostic catheter portfolio

Employee Training Assessment and Evaluation

• Establish a process to evaluate product training needs of EP employees by assessing employee's knowledge, skills and abilities (KSAs) against needs of job. Identifying KSA gaps where training is a solution to ensure on-going development of employees' ability to meet customer and product technology demands. Makes recommendations to leadership based on evaluation.
• Develop systems and processes that facilitate the transition from classroom theory to in-field application of knowledge for trainees.
• Partnering with Regional Managers to monitor new hire progression throughout training and provides recommendations for completion
• Ensuring new employee participation and progress is tracked to support ongoing development throughout the training cycle.
• Escalates concerns regarding participant’s progress and skill attainment

Customer Training Programs – External Focus

• Execute the strategy of engaging EP fellows through training and education programs.
• Develop materials based on needs analysis (eg. training courses, online materials, hands on facilitated training sessions etc).
• Execute the training plans.
• For example, teach the EP fellows across ANZ and provide a training program for PFA.
• Coordination with the CSANZ and individual Fellows training programs across ANZ
• Content to be world leading in the discipline of Pulsed Field Ablation
• Having Fellows gain access to BSC’s latest training programs worldwide
• Provide feedback as well as insights from customer training events to help facilitate clinical support independence

Clinical Support

• Act as a back-up resource in providing scheduled and on call clinical support to the EP team as required. This may also include ad hoc support out of business hours.

Safety

• Ensure compliance with all health and safety policies to ensure a safe and healthy work environment for all employees, customers, contractors etc
• Promote safe work practices to all employees
• Raise safety concerns and action safety issues in accordance with polices.

General

• Undertakes all other duties and projects within Rhythm Management as may be assigned from time to time

Planning and Organisation

Plans and organizes project assignments of substantial variety and complexity. Initiates or maintains schedule for projects and project milestones.

Pursues all assignments and projects until completion. Follows through on assignments to ensure successful completion.

Communicates effectively one on one and in groups. Openly shares knowledge and expertise. Listens actively and contributes to the open expression of ideas and opinions.

Train the Trainer qualifications or equivalent required or commitment to obtain a suitable qualification

EXPERIENCE & SKILLS

• Have superior knowledge in the field of Electrophysiology and has strong relationships with ANZ Cardiac Electrophysiologists
• Understanding of EP recording systems and how these are essential in the diagnosis of cardiac arrhythmias
• Deep understanding of the:
  • RHYTHMIA™ 3D EP Mapping System
  • FARAPULSE™ Pulsed Field Ablation System
  • POLARx™ Cryoablation System
  • LABSYSTEM PRO™ EP Recording system
  • MAESTRO™ and METRIQ™ RF ablation and pump
• Strong portfolio knowledge including:
  • Biophysics of the 3 modalities of ablation BSC currently offers
  • Core Ablation and Diagnostic Catheters
  • Access Solutions portfolio for transseptal crossing
    

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.