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Snowflake STRATEGIC PROGRAMS DIRECTOR - DATA ANALYTICS OFFICE 
United States, California 
901441814

Yesterday

Lead Strategic Programs and Change Management

  • Oversee and optimize strategic programs across the Data & Analytics organization to enhance the influence and impact of data on business decisions. This includes:

    • Data Governance and Metrics Consistency : Implement governance models to drive consistency in metrics definitions, enforce change management practices around metric adjustments, and ensure alignment across teams.

    • Snow on Snow : Scale and optimize internal Snowflake-on-Snowflake programs for the data team to maximize the value of data in customer engagements and internal operations.

    • Documentation and Best Practices : Standardize reporting methodologies and BI tool usage for internal and external stakeholders, creating clear frameworks and documentation to promote transparency and accessibility.

    • Internal Customer Feedback : Oversee mechanisms such as NPS surveys, beta testing, and user studies to gather insights from GTM, Finance, and Data teams, fostering continuous improvement and engagement.

    • Hiring Consistency and Efficiency : Develop scalable, standardized hiring frameworks that promote consistency and operational excellence across all data teams.

    • Dependency Planning and Data Contracts : Own and manage inter-team dependencies by formalizing data SLAs and contracts, ensuring seamless collaboration across Data Engineering, Data Science, and Business teams.

    • Customer Zero : Drive initiatives for the Data & Analytics team to serve as early adopters ("Customer Zero") of Snowflake’s internal products, facilitating feedback loops and product enhancements.

    • Training and Tool Standardization : Ensure uniform training and adoption of BI and analytics tools across the organization, fostering a consistent and repeatable data-driven culture.

Drive Operational Efficiency and Scalability

  • Establish and refine operational cadences, processes, and governance frameworks to ensure programs are scalable and repeatable, minimizing reliance on ad-hoc execution.

  • Develop change management protocols for new tool rollouts, metric changes, and process updates to ensure smooth transitions and minimize disruption.

  • Implement KPIs to measure program effectiveness, track operational maturity, and identify areas for continuous improvement.

  • Serve as a strategic advisor to senior data leaders, providing insights and frameworks that enhance organizational efficiency and accountability.

Foster Collaboration and Alignment

  • Partner with cross-functional teams, including Data Engineering, Product, Marketing, and GTM, to align data initiatives with broader company objectives and ensure cohesive program execution.

  • Facilitate cross-team workshops, drive consensus on data and analytics priorities, and establish forums for ongoing knowledge sharing.

  • Lead communication efforts to ensure program goals, milestones, and impact metrics are clearly articulated and well-understood by stakeholders at all levels.

About You

  • 10+ years of experience in program management, data operations, or related fields within a technology or data-driven organization.

  • Demonstrated experience implementing data governance, metric standardization, and change management practices at scale.

  • Strong organizational and project management skills, with the ability to manage complex programs and drive alignment across multiple stakeholders.

  • Exceptional analytical and problem-solving abilities, with a results-driven approach to program execution.

  • Excellent communication and interpersonal skills, capable of influencing leaders and fostering collaboration across teams.

  • Passion for building scalable processes, embedding governance models, and promoting operational excellence.

  • Familiarity with data analytics, engineering workflows, and BI tools is preferred.

  • Experience working in high-growth environments with dynamic and evolving data needs is a plus.

The following represents the expected range of compensation for this role:

  • The estimated base salary range for this role is .
  • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.