HP Beta Program Manager 

United States, California, Scotts Valley 

897023930

Beta Program Planning & Execution

• Lead the planning, execution, and management of beta programs for new products or features.
• Work with cross-functional teams (Product, Engineering, Marketing, and Customer Support) to define beta program scope, objectives, and timelines.
• Coordinate the creation of clear and concise beta program documentation, including instructions, guidelines, and feedback forms.

Beta Participant Management

• Recruit, onboard, and manage a diverse group of beta testers (internal and external).
• Establish and maintain strong relationships with beta participants to ensure clear communication and a positive testing experience.
• Manage Beta device logistics.

Feedback Collection & Analysis

• Design and implement methods for collecting feedback from beta participants, including surveys, interviews, and usage data.
• Analyze feedback and collaborate with product and engineering teams to prioritize product improvements and bug fixes.
• Provide regular reports and actionable insights to stakeholders, ensuring they understand the impact of feedback on product development.

Quality Improvement

• Identify and track issues or bugs reported during beta testing, working with engineering teams to ensure timely resolution.
• Ensure that beta testers are informed of updates, fixes, or new releases during the program.

Program Improvement & Reporting

• Continuously evaluate and refine beta processes to improve efficiency and effectiveness for future programs.
• Maintain metrics to track the success of each beta program, including user engagement, product issues, and feature adoption.

Education and Experience:

• Bachelor's degree in Business, Marketing, Product Management, or a related field (preferred).
• 5+ years of experience in managing beta programs, product management, customer experience, or a related field.
• Familiarity with Agile or other product development methodologies is a plus.
• Strong experience in cross-functional collaboration with teams such as Engineering, Product, Marketing, and Customer Support.
• Experience in managing relationships with external customers or users.
• Understanding of video conferencing solution, phone, or headsets products is preferred

Skills:

• Strong project management skills with a proven ability to manage multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong analytical skills with the ability to synthesize feedback and data into actionable insights.

Health insurance

Dental insurance

Vision insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies, including;

• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave ( )

• The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Full time

No shift premium (United States of America)

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