This is a diverse role that includes:* Directly contacting external customers, internal program management, and engineering teams* Monitoring pre and post-release public feedback to identify and call out new issues in the field* Reporting on progress of seeding programs, assessment of incoming feedback, and other project status* Supporting ongoing development of our seeding program tools* Investigating issues reported by our outside users through test reproduction, debugging, and diagnostics analysis* Reviewing bugs and work with engineering teams to isolate and appropriately prioritize response* Identifying trends and insights from large and complex data