As a Risk Management and Compliance Senior Program Manager within JPMorgan Chase & Co., you will be leading a global program for Risk Management and Compliance. You will be responsible for the day-to-day governance and oversight of laws, rules, and regulations impacting the firm’s 2nd Line Of Defense. Your role will involve defining the operating model, establishing governance infrastructure, and managing stakeholder engagements across the globe. You will also be responsible for timely and accurate escalation and reporting to senior management and applicable committees on the health of the program. This role offers the opportunity to work with a diverse team and engage with key stakeholders within and outside of RM&C. We value innovative thinking, collaboration, and effective communication.
Job Responsibilities
- Lead the development, strategy, and execution of Risk Management and Compliance’s governance of the global OLO Program
- Drive innovation and continuous evolvement to the program operating model based on rapidly changing legal and regulatory landscape
- Design, establish, and report on KPIs and KRIs as it relates to the OLO Program to firm’s senior leadership and appropriate risk / control committees
- Ensure adherence to firmwide standards across global and regional teams within Risk Management and Compliance
- Lead the development and implementation of new technology and intelligent solutions technology and implementation as it relates to the execution of the OLO program
- Facilitate periodic governance forums and meetings with +100 stakeholders globally to issue new program guidance, discuss key risks and issues, and drive resolution forward
- Provide periodic senior leadership updates and presentations on overall program status as well as strategic initiatives related to the OLO program
- Develop clear and compelling communication materials for LOB, Corporate Function, and Firm level status updates and forums
- Demonstrate strong thought leadership to drive key discussions with multiple departments to resolve complex issues
- Manage a team of strong professionals, promote collaborative and inclusive team environment
Required Qualifications, Skills and Capabilities
- Bachelor’s degree required
- Minimum 10 years of experience in Risk Management and Compliance, Legal or similar legal and regulatory facing roles
- Prior experience in the financial services firm leading a large, complex, and global program programs
- Strong organizational skills and proactive identification, tracking, and reporting on multiple workstreams within the program
- Exceptional writing and communication skills that can drive discussions and reach consensus / conclusion
- Critical mind-set to challenge the status quo and provide new perspectives
- Demonstrated skill in working with large, complex topics and problems
- Advanced MS Office skills (Excel, PowerPoint, Project)
- Professional maturity and confidence in expressing a point of view with varied stakeholders and audiences
- Highly adaptable interpersonal skills with the ability to effectively collaborate as part of a team and engage across different business and functional areas
- Willingness to drive diversity, equity and inclusion initiatives and ability to bring authentic self to the role
Preferred Qualifications, Skills and Capabilities
- Advanced degrees or professional certifications a plus (e.g., PMP, PGMP)
- Prior experience in designing business requirements to drive technology enhancements in partnership with the product team is a plus
- Experience with data analytics/visualization tools a plus (e.g. Tableau, Alteryx)