Uber Risk Compliance Specialist - ANZ ASR Messaging 

United States, West Virginia 

894065834

You will be at the forefront of rebuilding Uber to be a brand not only known for its outstanding product, but for its incredible customer service. You will deliver only the best customer service for riders and partner drivers globally across multiple support platforms: email, live chat, instant messaging, and phone

• Respond to account take over, fraud-related concerns via email/phone
• Able to multitask and meet the responsibilities by end of the day
• Able to suggest and make recommendations for process improvements/changes
• Raise concerns/issues to ensure better management of customer experience

• High proficiency using computers (typing, quickly navigating between various tools) and software
• Excellent problem-solving skills, ability to connect optimally what users are asking for with answers to their true issues
• Passion for creating support experiences that exceed users' expectations
• Willingness to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .