Uber Risk Compliance Specialist 

United States, West Virginia 

424305626

What You'll Do:

• Deliver high-quality service across multiple Compliance operations (Querybuilder-SQL/Jira)
• Strive towards meeting or exceeding expected Compliance KPI’s
• Conduct deepdives & further investigations into complex Compliance document issues
• Triage issues and escalate them when necessary
• Manage escalations directly from various internal teams and work with a large number of stakeholder on complex document related queries or cases.
• Be a passionate advocate for ensuring compliance of all of our partner-drivers

What You'll Need:

- - - - Basic Qualifications ----

• Excellent English both spoken and written.
• High proficiency using computers (typing, quickly navigating between various tools)
• Exceptional reading comprehension and writing skills.
• Ability to troubleshoot problems and find speedy resolutions.
• Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
• Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users.
• Work time will be shift based totalling 40 hours per week.
• Weekend and weekly evening shifts are required.
• You’re an Uber evangelist — you care deeply about the product and getting others excited to ride and partner with Uber.

- - - - Preferred Qualifications ----

• Bachelor's degree or college experience preferred.
• Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .