המקום בו המומחים והחברות הטובות ביותר נפגשים
Apple Apple Business Support Area Manager United States, Texas, Austin 894040835
Today
- Minimum of one year as an Applecare Area Manager
- Minimum of 3 years experience in AppleCare Contact Center management position
- Strategic mindset for handling evolving contact center demands in a changing environment
- Comfort with ambiguity while managing lines of business with different demands in a complex area of AppleCare
- Demonstrates courageous leadership in providing actionable feedback and championing difficult issues
- Values difference and brings in perspective, encouraging a diverse approach to problem solving
- Understanding and exposure to Disciplinary Management Experience with reporting tools: GBI, iScore, Tableau
- Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Actively seeks out opportunities to champion and celebrate inclusion and diversity
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