Salesforce Senior Manager Professional Services Sales 

United States, Virginia 

893342755

Job Category

Job Details

Seeking aSenior Manager, Professional Services Sales

• Lead your team of 6 Associate Account Partners (AAPs) to:

  • Achieve Professional Services growth and booking’s targets, and ensure organizational health and customer satisfaction goals as a leader

  • Develop an industry Point-of-View and offerings which can be promoted by the Growth & Execution Team and viewed as compelling industry thought leadership by Salesforce, its customers, and partners

  • Engage customers, especially C-Level,using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship

  • Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform

  • Develop and manage a business plan for your team and prepare quarterly business review content as part of the larger regional business plan. Guide AAPs through building their territory plan and a personalized account plan for each customer, which aligns with the collective business goals.

  • Forecast accurately and timely, build a pipeline and progress opportunities to deliver YOY revenue growth

  • Form a strong relationship with the Client Partner, Portfolio Lead and License Sales leadership. Represent the plan and goals through regular meetings with each leader.

  • Develop regional Alliances/Partner organizations that are instrumental to success

• Clearly and accurately communicate to your team and leadership a path to achieve the individual and team quota on a weekly, monthly, quarterly and yearly basis

• Be a recognized role model for collaboration, leadership and overall business results

• Create a team V2MOM with clear and compelling Equality and Inclusion Methods and Metrics; Work with team to develop the individual V2MOMs and review quarterly; work with team members to develop an individual development plan

• Support the development of sales processes, FAQs and Call To Actions to further develop the Cloud Services sales process.

• Recruit, Train and Manage AAPs to move them through the AP career progression

• Create a positive first impression with our prospects and customers by providing them with a world class experience

• Research and build new and existing accounts and create prioritized strategic target account lists within a defined territory

• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map Salesforce features and associated business benefits to address their needs.

Minimum Qualifications:

• Bachelor's degree from an accredited University is required

• 5-7 Years of sales experience or experience leading and coaching a sales team

• Of which, 3+ years experience selling for a strategic consulting firm, cloud software services team (e.g. Oracle or Workday), or large scale system integrator

• Ability to thrive in a fast-paced, unpredictable environment

• Executive-level communication and interpersonal skills

• Ability to prioritize, multi-task, and perform effectively under pressure

• Strong knowledge of business processes (Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.

• Demonstrated ability to develop and maintain C-level relationships where you are recognized as a trusted advisor

• Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment

• Deep understanding of customer success principles, approaches and considerations

• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in

• Knowledge of sales organizations and approaches

• Knowledge of salesforce.com product and platform features, capabilities, and best use

Preferred Qualifications:

• Delivering professional services at strategic consulting firm or systems integrator, especially a Salesforce Partner

• Intimate knowledge of the inner-workings of Salesforce including successfully having worked at Salesforce in similar role either earlier in career or currently in different part of the organization

• Working in Public Sector focused organization

• Salesforce Product Certifications

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