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Td Bank Senior Operations Resilience Lead 
Canada, Ontario, Toronto 
892650261

21.08.2025
Toronto, Ontario, CanadaPersonal & Commercial Banking

$91,200 - $136,800 CAD


What You'll Do:

  • Stay ahead of regulatory expectations and evolving resilience standards.
  • Prepare and submit comprehensive reports on operational resilience, control effectiveness, and testing outcomes to senior management and key stakeholders.
  • Support internal and external audits related to operational resilience.
  • Lead the identification and definition of Important Business Services (IBS) in collaboration with cross-functional teams.
  • Assess, review, and set robust impact tolerances for each IBS, ensuring alignment with both business and regulatory mandates.
  • Regularly test and validate impact tolerances to confirm the bank's recovery capabilities within defined limits.
  • Ensure our business line continually adheres to the our overarching Operational Resilience Framework , including policies, procedures
  • Enhance and manage our Business Continuity Management Framework, Crisis Management, and Incident Response Plans .
  • Coordinate and execute various operational resilience testing exercises, including scenario testing, stress testing, and crisis simulations.
  • Monitor and report on operational incidents, ensuring that valuable lessons learned are effectively implemented for continuous improvement.
  • Collaborate closely with IT and cyber security teams to ensure technology resilience and cyber threat mitigation strategies are fully aligned with our operational resilience objectives.
  • Support the resilience aspects of critical operations like cloud adoption, SWIFT payments, CHAPS, and FPS.
  • Foster strong collaboration with stakeholders across risk, compliance, operations, IT, and other business functions to embed resilience principles throughout the organization.
  • Develop and deliver operational resilience awareness training to staff at all levels.

Requirements

5+ years of experience in managing business continuity, IT disaster recovery or operational resilience.

Experience within financial services sector, preferably in a bank or regulated entity.

Knowledge and understanding of PRA, FCA and Bank of England, CBOI, MAS, HKMA and impending OSFI regulations on operational resilience, including SS1/21 and PS6/21.

Strong knowledge and experience in BCP, disaster recovery, incident management, and crisis response.



Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.


We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.


Sans Objet