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Samsung Director Logistics Process Innovation 
United States, California, Santa Ana 
891941966

04.05.2024

Role and Responsibilities

The best candidate will be able to communicate well, deliver excellent results every day, be highly focused, operate in a fast-paced environment, and be flexible to adjust to changing priorities each day as needed. This role has daily visibility with top management including Director through VP and will require additional hours to make sure projects complete on time.

  • Understand existing Samsung process and systems and identify improvements that will integrate well into the Samsung environment
  • Deliver sustainable solutions from setup & design through to implementation & support
  • Facilitate design alignment discussions for process and system changes
  • Implement efficient and innovative Logistics processes and systems for Inbound, Warehouse, Inventory, Outbound, and Reverse Logistics operations
  • Perform data analysis when needed for root cause on systems or process issues
  • Regularly communicate project status to stakeholders
  • Manage overall Logistics-wide project tracker of all Logistics Process Innovation projects
  • Manage VOC (voice of customer) requests with internal systems team including confirming design and test results
  • Manage warehouse transitions with internal and 3PL resources and clear process steps outlined in a project management tracker
  • Manage the contract process between external consulting resources and SEA Legal including reviewing contracts and outlining terms and conditions updates needed for the best interest of Samsung
  • Manage budget requests and review/submit invoice approvals
  • Identify and manage to completion quarterly stretch goals for the team
  • Operate as point of contact for any office or HR related activities for the team including new team member hiring/onboarding, new contractor setup, contact lists, etc.

Skills and Qualifications

  • Bachelors of Science degree required (Business Information Management, Engineering or Supply Chain Management)
  • 12+ years of Project Management experience
  • 10+ years of Logistics experience
  • 8+ years of Process Improvement / Data Analysis experience
  • Exceptionally skilled in Microsoft tools (Excel, Powerpoint)
  • Experiencecommunicating/workingwith Legal, Warehouse 3PLs, Finance teams, & Supply Chain
  • Skilled in communicating status, requests, analysis to executives
  • Experience with planning, organizing, and prioritizing multiple complex assignments and projects and successfully driving them to completion within highly aggressive timelines
  • Consumer Electronics and Home Appliance industry experience
  • ERP and WMS understanding and experience is a plus
  • Bilingual (Korean / English) is a plus
  • Strong organization, communication, problem solving and data analytical skills
  • Proven success in a highly dynamic, fast paced, deadline-driven environment.
  • Be self-motivated, organized, and operate effectively with little direction
  • Operate a computer keyboard and view a video display terminal more than 90 percent of work time.
  • Ability to work additional hours beyond normal schedule as needed to meet project deadlines.
  • Occasional travel to warehouses or other company / service provider locations for meetings; travel estimated at ~10 percent.