Expoint - all jobs in one place

מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

Limitless High-tech career opportunities - Expoint

Citi Group Quality & Control KYC Manager 
Poland, Masovian Voivodeship, Warsaw 
887993371

26.07.2024

Responsibilities:

  • Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
  • Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
  • Provide people management and development responsibilities and ensure team service level standards are met
  • Liaise with Compliance department and senior management within business units supported
  • Oversee and design enhancements of improvement for the QA & Control process to deliver best client experience possible
  • Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
  • Perform execution of quality initiative within the team ensuring a high level of quality before cases are finalized
  • Acts as SPOC to senior stakeholders and /or other team members involved the KYC process.

Qualifications:

  • 5-8 years of experience in people management
  • Experience in quality assurance or quality risk management
  • Project management experience and oriented in improvement and efficiency process
  • Ability to work under time pressure and without supervision
  • Excellent interpersonal, communication and stakeholder management skills
  • Fluent English
  • Strong analytical and problem - solving skills
  • Empathy and ability to positively influence team morale

We offer:

  • Competitive salary; annual salary review; annual performance bonus
  • Opportunity for a long and diverse career path in a Global Company
  • A challenging work environment where you can collaborate with global teams to contribute to critical banking applications
  • A great environment for learning new technology and tools, online and instructor led training opportunities
  • Hybrid model of work – from modern offices and from home (3 days in the office; 2 days from home per we)
  • Social benefits (e.g. Multisport card, private healthcare care, Benefit System, life insurance)
  • Working in a friendly, dynamic and multinational environment
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement idea
Compliance and Control


Time Type:

Full time

View the " " poster. View the .

View the .

View the