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Citi Group KYC Operations Manager 
Poland, Masovian Voivodeship, Warsaw 
477114109

10.09.2024

Responsibilities:

  • Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
  • Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
  • Provide people management and development responsibilities and ensure team service level standards are met
  • Liaise with Compliance department and senior management within business units supported
  • Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
  • Ensuring a high level of quality before cases are finalized
  • Acts as SME to senior stakeholders and /or other team members

Qualifications:

  • 5-8 years of relevant experience
  • Bachelor's degree/University degree
  • Ability to work under time pressure and without supervision
  • Excellent interpersonal, communication and stakeholder management skills
  • Fluent English
  • Strong Analytical and problem - solving skills
  • Empathy and ability to positively influence team morale

We offer:

  • International working environment at the office
  • Unique type of role on Polish market – with the largest scale and biggest international clients
  • A number of other financial and non-financial benefits (Medicover, MultiSport, private pension plan, life insurance etc.)
  • A chance to develop your own career across a number of diverse, growing functions
  • Great atmosphere in our offices
  • Constant development opportunities with an access to unlimited number of trainings
Compliance and Control


Time Type:

Full time

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