Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
Provide people management and development responsibilities and ensure team service level standards are met
Liaise with Compliance department and senior management within business units supported
Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
Ensuring a high level of quality before cases are finalized
Acts as SME to senior stakeholders and /or other team members.
This role will be offered on a temporary basis to cover a maternity leave for a period of 18 months.
Qualifications:
5-8 years of relevant experience
Bachelor's degree/University degree
Ability to work under time pressure and without supervision
Excellent interpersonal, communication and stakeholder management skills
Fluent English
Strong Analytical and problem - solving skills
Empathy and ability to positively influence team morale
We offer:
International working environment at the office
Unique type of role on Polish market – with the largest scale and biggest international clients
A number of other financial and non-financial benefits (Medicover, MultiSport, private pension plan, life insurance etc.)
A chance to develop your own career across a number of diverse, growing functions
Great atmosphere in our offices
Constant development opportunities with an access to unlimited number of trainings