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JPMorgan Product Delivery Associate – User Acceptance Testing Teller Express United States, Ohio 88688279
31.08.2024
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As a Product Delivery Associate in Teller Express Area Product under the Branch Operations Product, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
As a member of the User Acceptance Testing team you will work closely with the Teller Express Area Product Owners and Scrum team(s) to test initiatives and projects as well as identify and escalate hardware and software systems issues. As a Testing Analyst you will perform a limited scope user acceptance testing and end to end user acceptance tests. This role involves mitigating pre-production (test) defects. You will contribute to the identification efforts as well as assist in implementation of system enhancements free of defects. You will be an advocate for the business and customers ensuring positive and negative results from testing are communicated, tracked and not repeated.
Job responsibilities
- Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
- Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Documents blockers and impediments to aid with dependency management and resource availability
- Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
- Performing testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics, and software that ensure the quality, reliability and systems safety and security.
- Leading testing efforts and lead, mentor, assist, and coach
- Documenting testing artifacts such as test plans, milestones, trace matrix, test scripts, defects and test execution reports
- Working with area product owners and technology leads to identify the appropriate data for testing and prepare that data for the test cases
- Assisting Application Developers and technical support staff in identifying and resolving problems
- Understanding the interfacing applications, test environments, tools and methodologies
- Assessing risk to the project based on the execution and validation while making appropriate recommendations
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
- Exposure to operational management and change readiness workstreams
- Ability to operate comfortably in a multi-task / multi priority environment with timelines
- Ability to drive improvements and change, and facilitate test methodology discussions across the business unit
Preferred qualifications, capabilities, and skills
- Emerging knowledge of product release and deployment processes
- 2+ years of experience with system/application software testing
- Experienced in writing use cases, functional specifications, scenarios, business processes, workflows, process flows, test cases, and test plans
- 2+ years branch experience working with Teller Express and it’s peripherals
- Test case development and defect resolution
- JIRA Experience
- Experience in Agile development methodology
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