Applied Materials 【JASM】Customer Engineer / Field Service 

Japan 

886536743

virtually everydisplay andsemiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies thatliterally connectour world – like AI and IoT. If you want to workbeyond thea Better Future.

Where you work:

RoleResponsibilities:

• Performs all standard service activities through Tier I unassisted. Performs standard Tier II withassistance. Able to perform routine preventative maintenance within establishedtimeframes. Completes quality repairs.

• Responds tofabissues by communicating with other engineers andparticipatingin escalation conference calls. Mayparticipatein projects to reduce costs and increase uptime.

• Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems

• Complete required job documentation, safety training and procedures for processing parts

• Professionally represent Applied Materials to the customer, using your “customer first” mindset

• Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines

Minimum Qualifications:

• Bachelor or master’sdegree in engineering related (Hardware related preferred)

• Ability to readelectricaland mechanical schematics

• Clear and effective written/verbal communication skills, with an emphasis on document details

• in the Microsoft Office suite (Excel, Word, and PowerPoint)

• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics

• Knowledge of hand tools and proper usage, including a digital multimeter

• Chinese and English are must, Japanese is a plus

• Language Certification: TOEIC 550or above

Preferred Qualifications:

• Welcome experience in customer/field support, semiconductor industry or another equipment support industry

• New College Graduatesare also welcome

What to expect

• SO (Field Service Organization) CE: Relocation within Country based on business needs. Also, in general,you’llwork withApplied MaterialsJapanAGS on-call model to provide ongoing technical support for our customers. Some product field service teams may need to work in shifts depending on business needs.Your job requires the ability to:

• Lift at least10~20kg.

• Work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves

• Sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time

What We Offer

qualify for a competitive and comprehensive total rewards and benefits package, from day one.

Your benefits package will be customized for your country of residence including Country level Benefits programs, career development and mentoring; sustainability and social responsibility programs; and much more