Amazon Sr Learning Program Manager Prime Air & Development 

United States, Washington, Seattle 

886245095

Key job responsibilities
* Develop the Learning & Development strategy to meet the business' needs and support its expansion plans.
* Manage delivery to plan and report to stakeholders on the achievement of key milestones
* Managing the learning platforms and program management aspects of the program (Learn, JIRA, Confluence, SIM, access groups, permissions, etc.)
* Manage training requests from intake to evaluation
* Partner with peer learning experience developers to align our learning programs with the desired business outcomes, and define the desired measurable impact of learning interventions.
* Define and create the appropriate metrics to evaluate performance delivery of expected business results
* Own and delivery the periodic business update for the L&D teamA day in the life
You dive deep into details with subject matter experts to define end user personas and performance requirements. You develop globally scalable, repeatable knowledge and skill acquisition strategies that are easily adopted, and optimized for defect-free performance execution. Your solutions measurably enable customers to achieve targeted business impact outcomes, and integrate seamlessly with tech solutions and operational processes.

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- * Amazon-specific Learning Management System (i.e. Amazon Learn and KNet)
- * Learning content development programs (e.g. Rise)