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JPMorgan Product Manager - Assisted Account Opening United States, Ohio, Columbus 882186252
07.09.2024
As a Product Manager inAssisted Account Opening
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Manages key relationships – Work with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and drive results.
- Communicates effectively and often – Be vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences
- Be a center for knowledge – The candidate has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
- Be a Technical & Customer Problem Solver – Ask questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- A customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.
- Experience driving change within organizations and managing stakeholders across multiple functions
- Demonstrated ability to build a robust partnership with the Quad (Product, Experience, Tech / Architecture / Data & Analytics) to achieve superior results
- Good team player and leader inspires action and performance of their team and builds credibility across the enterprise.
- Ability to translate disparate insights and data sources into clear, measurable, scalable features and deliverables.
- Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Good partnership, consulting, and influence skills
- Experience working in financial services, acquisition, digital products, online and mobile platforms, etc
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Deep understanding of the needs of retail branches, branch associates, and their leadership as key end users and stakeholders and experience rolling out mission-critical software to the field
- Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
- Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills
- Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery
- Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience
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