Philips Collections Specialist 

United States, Tennessee, Nashville-Davidson 

873470236

• Oversee a portfolio of key accounts ranging from $6 to $20 million, dependent on portfolio composition.
• Communicate with clients who have past due balances to secure payments, payment commitments, and follow up on payment promises.
• Achieve or surpass targeted cash collections metrics, aiming to reduce past due amounts, minimize bad debt exposure, and meet other quantitative objectives.
• Take responsibility for reporting disputed or short-paid invoices, identifying root causes, and collaborating with internal departments to expedite resolution/payment.
• Promptly escalate significant collection issues to management that may require special attention or additional support.

Requirements:

• Possess at least 2 years of collections experience in business-to-business (B2B) collections, with a focus on customer service and retention.
• Hold a degree in finance, commerce, business administration, or a related field, coupled with relevant work experience.
• Preferably have experience with SAP, Oracle, or similar ERP accounting applications.
• Demonstrate proficiency in Excel, particularly with VLOOKUP and pivot tables.
• Familiarity with PCI (Payment Card Industry) and SOX (Sarbanes-Oxley Act) compliance standards within a collections environment is advantageous.
• Experience in the healthcare or medical manufacturing sector is advantageous.