Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
- Recruit and hire new systems engineers into the territory, hiring the best talent in the industry
- Responsible to train, mentor, and review employees on your team, keeping them engaged and successful in their careers
- Support field systems engineer team in complex evaluations, problem-solving and challenging customer environments
- Define and create an updated system engineering training curriculum
- Develop relationships with channel partners and their technical teams to ensure colleagues are appropriately trained and can support our installations
- Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
- Act as a floating systems engineer and fill in for existing team members if there is a resource conflict or vacation coverage challenge
- Act as an escalation point for pre-sales and post-sales technical issues that arise
- Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
- Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
- Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to plan for
- Discuss competitor products in the marketplace and positions ours as the best alternative
- Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers
- Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities
- Ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or our lab facilities
- Provide advanced 'Partner SE' training for updates in our product suite
- Maintain a general understanding of competitor selling strategies
- 50-75% travel within the region
Your Experience
- 3+ years experience as a pre-sales Systems Engineer Manager
- Experience as a client-facing Senior Systems Engineer, Solutions Architect, or Consulting Engineering
- Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
- Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
- Strong communication (written and verbal) and presentation skills
- Strong conversation and presentation skills with CxO/executives
- High-level industry knowledge and business acumen
- Quota driven attitude focused on client's best solution by being a trusted advisor
All your information will be kept confidential according to EEO guidelines.
