As the BTP-CSP Senior Advisor, your primary responsibilities will include:
Partnering with customers to sustainably increase their consumption of SAP Business Technology Platform (BTP) services and coordinating activities with the Account Team by building out a joint outcome-based plan and driving a mutual understanding of IT architecture and business value
Understanding the big picture, delivering expertise in digital transformation, and advising on technical and business architectures
Serving as the primary SAP BTP strategic point of contact and orchestrating success resources across SAP and customers by leveraging assets of the SAP BTP engagement model
Analyzing your customer's technical needs and executing consumption plans for your assigned customers
Providing recommendations and preparing the customer to make the best use of the solution, in alignment with SAP's strategy and roadmap
Acting as a voice of the customer to internal SAP stakeholders
Collaborating with colleagues from various groups, including Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, and Partners
The BTP-CSP Senior Advisor may also be assigned to fulfill a customer's premium subscription services
What you bring
5-6 years of experience in areas such as Software Engineering, Solution Management, Project/Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, or Consulting
Foundational knowledge of public cloud platforms (PaaS) and providers
Excellent understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions
Professional experience with implementing cloud initiatives
Multi-lingual skills are a plus, depending on the region
Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook
Excellent verbal and non-verbal communication skills
Excellent analytical skills
Education
Bachelor's degree or equivalent
Professional Training & Certification
Certification in enterprise architecture (e.g., TOGAF) is a plus
Familiarity with design thinking methodology is a plus