Coordinating internal documents flow required for HCP (Health Care Professionals) interactions according to compliance requirements (IRF requests management including HCP contract management/invitations letters. etc)
Lead organization and logistic arrangements for International events and European trainings & meetings (booking flights, hotels and restaurants, handling registrations, maintaining a regular exchange with participants to keep them informed and coordinating on-site events and contracts).
Partner with commercial colleagues, meetings/trainings organizers and/or external agencies to understand the required actions for specific events.
May collaborate with other Business Support team members on internal meetings and events if needed.
Attends selected events to ensure that details associated with participants, lodging, equipment needs, guest speakers and agendas are attended to and that problems are corrected.
PO and invoice handling – payment and invoice status follow up.
Support to spend and budget tracking.
Perform general administrative & marketing activities: business-related files and database maintenance, order/maintain supplies, demos & brochures request, shipping and storage control, digital materials, etc.
May assist annual Marketing Plan by providing data & previous year information.
Internal & External Audit support
Reference contact person for EMEA Sales & Mkt teams and international customers - obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
As part of a team, provides support and collaborate with Business Support members when needed.
Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner.
Our requirements:
At least 1 year of experience in similar role in service/ support-oriented role preferably in a medical device company
Experience in meetings and events planning & organization will be a plus.
Ability to work within an international environment and in the matrix organization.
Highly organized – time management and prioritization skills
Self-starter with excellent interpersonal and communication skills, able to communicate efficiently at all levels.
High attention to detail
Problem solving skill
Able to work independently and be part of the team
Advanced level in use of Microsoft Office (Outlook, PowerPoint, Word, Excel)
Fluent English language knowledge (written and spoken)as well as Polish
Digital tools knowledge will be valued
Travel for Events/Meetings (on-site support) – around 5%
We offer:
Hybrid working mode – 3 days work from home
Working in the international, innovative environment and highly innovative products
Diverse culture with a focus on personal development and continuous improvement
Well-designed & effective trainings plans
Career opportunities like mentoring, coaching and stretch assignments, with strong international exposure